Drop-off & Collection Times
Open 7 days a week
Morning: 9.00am – 12.00pm (Collection only)
Afternoon: 3.30pm – 6:00pm (Drop off only)
Failure to pick up dogs in the designated time slots will result in an extra charge of £15.
If the dog is collected before the confirmed end date and time of their stay no refund or partial refund will be given.
Pick-up & Drop-off Service
Mileage is calculated at £1.50 per mile for a return journey.
If your destination is not included within the options available, please contact us directly and we can provide you with a cost that can be added to your booking.
Downloadable Forms
All dogs must be up to date with all flea and worm treatments and vaccinations including kennel cough. These vaccinations must not expire during the dogs stay with us. Any recent vaccinations or treatments need to be two weeks prior to your arrival.
Please download and complete all forms which are to be sent to: ffionthomas17@mail.com ASAP to finalise your booking.
Cancellation Policy
Cancellation for boarding must be made in writing and if cancelled within 30 days notice, the deposit will be refunded in full.
If cancelled within 15 days notice 50% of the deposit will be refunded.
If cancelled within 7 days notice 25% of the deposit will be refunded.
After that no refund will be given.